How to see scheduled emails in outlook

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Scheduled an email in Outlook but can’t find it? You’re not alone. Whether you’re using Outlook on desktop or web, knowing where to locate scheduled emails is absolutely KEY to managing your workflow and preventing last-minute mistakes. 

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Good news, in this article, we will show you exactly where to find your scheduled emails, how to check their status, and even what to do if something goes wrong. Here is everything you need to know about this topic! 

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Where to Find Scheduled Emails in Outlook?

Outlook’s scheduled emails aren’t stored in your regular inbox or drafts. Instead, they sit in a specific location depending on the platform you’re using:

• Outlook Desktop (Windows & Mac) – Scheduled emails are stored in the Outbox folder until they are sent at the scheduled time.
• Outlook Web (Outlook.com) – Your scheduled emails are located in the Drafts folder, where you can edit or cancel them if needed.
• Outlook Mobile (iOS & Android) – As of now, Outlook’s mobile app does not support scheduled emails, meaning you won’t find them there.

So it’s simple, if you’ve scheduled an email and can’t locate it, check these folders first. But if the email isn’t there, we’ll explain the most common issues later in this article.

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How to Check Scheduled Emails in Outlook

Finding scheduled emails in Outlook really depends on whether you're using the desktop app or the web version. Please just follow the steps below based on your platform:

For Outlook Desktop (Windows & Mac)

1. Open Outlook and navigate to your mailbox.
2. Click on the “Outbox” folder in the left-hand menu.
3. Locate the scheduled email—it should be listed there, waiting to be sent.
4. To make changes, double-click the email to edit, or right-click and select Delete to cancel it.

For Outlook Web

1. Go to Outlook.com and sign in to your account.
2. Click on the “Drafts” folder in the left-hand navigation panel.
3. Look for the scheduled email—it should be listed there until it’s sent.
4. Open the email to review, edit, or delete it before the scheduled time.

Keep also in mind that if you don’t see your scheduled email in these locations, something might be wrong. 

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Common Issues

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Unfortunately, even when you follow the correct steps, scheduled emails in Outlook don’t always behave as expected. Sometimes they vanish, fail to send, or get stuck in limbo. But don’t panic mate, here’s how to troubleshoot the most common problems and ensure your emails go out exactly as planned.

Scheduled Email Is Missing from Outbox or Drafts

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You scheduled an email, but now it’s nowhere to be found? Don’t panic—this happens more often than you’d think:

• Check your Sent Items – The email may have already been sent. If the scheduled time has passed, it’s likely sitting in your Sent folder.
• Verify your account – If you manage multiple email accounts in Outlook, ensure you’re checking the correct one. Sometimes, an email is scheduled under one account, but you're searching in another.
• Use the search bar – Outlook’s search function can help locate missing emails. Try searching for the recipient’s name or subject line to see if it pops up.

If the email is still MIA, it’s time to double-check your settings right away.

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Scheduled Email Didn’t Send at the Right Time

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Your email was supposed to go out, but it’s still sitting there. Here’s why that might be happening.

• Outlook wasn’t running – On Outlook Desktop, emails won’t send unless the app is open. If you schedule an email and close Outlook, it will only send once you reopen the program.
• Poor internet connection – If your internet drops at the time of sending, the email won’t go out until connectivity is restored. Check your connection and try again.
• Delayed sending settings aren’t configured correctly – If your Outlook settings or rules conflict with scheduled sending, the email might not trigger as expected. Double-check your configuration in File > Manage Rules & Alerts.
• Corporate restrictions – If you’re using a work email, IT policies might block scheduled sending, so please just check with your administrator if scheduling isn’t working as expected.

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Can’t Edit or Delete a Scheduled Email

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Need to make last-minute changes or stop an email before it sends? You should be able to edit or delete scheduled emails, but sometimes Outlook makes things tricky. Here’s what you can do:

• Still in Outbox or Drafts? – If the email is still in the Outbox (Desktop) or Drafts (Web) folder, you can edit or delete it freely. If it has already been moved elsewhere, it might be too late.
• Disconnect from the internet – If you need to stop an email from sending, quickly go offline before the scheduled time. On Outlook Desktop, you can click File > Work Offline to prevent the email from being processed.
• Restart Outlook – Sometimes, scheduled emails get stuck due to a minor glitch. Closing and reopening Outlook often resolves this issue.
• Reschedule Instead of Deleting – Finally, if you’re unable to delete the email, try rescheduling it instead. Open the email from Outbox, adjust the send time in the Delay Delivery settings, and save your changes.

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Scheduled Email Sent Immediately Instead of Delayed

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Scheduled an email for later, but it went out instantly? That’s not supposed to happen. Here’s why it might have.

• Rule Conflicts – If you have multiple Outlook rules in place, some settings might override the scheduled send time. Check your rules under File > Manage Rules & Alerts.
• Send Immediately Option Enabled – In Outlook Desktop, if the "Send immediately when connected" setting is turned on, your email might ignore the delay. You can disable this under File > Options > Advanced.
• Third-Party Add-Ons – Some Outlook add-ins can interfere with scheduled emails. Try disabling add-ons temporarily to see if they’re causing the issue.

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Email Is Stuck in Outbox

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Your email didn’t send, but it also didn’t disappear—it’s just sitting in the Outbox, refusing to budge:

• Go Online – If Outlook is in offline mode, scheduled emails won’t send. Reconnect by clicking File > Work Offline to toggle back online.
• Force a Manual Send – Sometimes, Outlook needs a nudge. Click Send/Receive > Send All to manually push your emails through.
• Check Attachments – If your email has large attachments, Outlook might struggle to send it. Try compressing files or using a cloud-sharing service like OneDrive or Google Drive instead.
• Recreate the Email – If all else fails, copy the content, delete the stuck email, and create a new one with the same scheduling settings.

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So bottom line, if your emails aren’t landing where they should, it’s not just an Outlook issue—it’s a deliverability problem. Poor inbox placement means missed opportunities, lost sales, and a damaged sender reputation. Don’t leave it to chance, and just don’t wait to optimize your email performance.

Start improving your email deliverability now with Mailreach’s Email Warmup tool!

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